Delivery Information

How digital delivery works

All Noble Soul products are digital files delivered automatically by email within sixty seconds of payment confirmation by Paddle.com Inc..

There is no physical shipping, no carrier, no tracking number — the file lands directly in the buyer's inbox.

What to expect after purchase

1. Complete payment through Paddle's secure checkout. 2. Within one minute, an email arrives with the subject line "Your file from Noble Soul" or similar, containing a download link. 3. Click the link to download. The file is yours to keep.

Email did not arrive?

If thirty minutes have passed and no email has arrived:

• Check your spam or promotions folder — the first email from a new sender often lands there.
• Verify the email address typed at checkout was correct (typos are the most common cause).
• Whitelist hello@support.noblespiritual.com in your email provider if the message is being filtered.
• Contact us through /contact — we will resend the link manually within two working days.

Download link details

• Each link is valid for seven days from the order date.
• Up to five downloads per link (so you can re-download to a different device if needed).
• After expiry or download exhaustion, contact us for a fresh link.

Membership access

Members of the cloister do not receive download links per item. Instead, the welcome email contains a member access link to /members/library where the entire archive is browseable. The member link remains valid for the duration of the active membership.

File formats and sizes

Each product page lists the exact format, dimensions, file size, and any technical requirements. Most wallpapers are 2-4 MB; bundles can be 30-100 MB; audio is 5-15 MB per track.

Compatibility

Files are standard formats that open on any modern device:

• PNG / JPG: any image viewer, browser, phone, or print software
• PDF: any modern device
• MP3: any music player

If a file does not open on your device, contact us — we may have an alternate format available.